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If further support is needed, we can escalate and have our engineers work with your development team to quickly respond to your needs. Contact us anytime, our tech experts will be able to assist you. Q: What warranty do you offer? A: We have professional technical experts globally. Each stage of testing ensures products deliver are with high durability that lasts. From performing airdrop tests for 3,000m+ altitudes to electromagnetic emissions (above par with industry standards),24 hours continuous paper feeding tests, and much more.
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Therefore, Plustek conducts rigorous software and hardware inspections during each stage of the production process. Our promise to our customers is to deliver trustworthy and reliable products with durability. Q: How will you control product quality? A: At Plustek, customer service and quality control are our top priorities. For larger quantities, lead time varies from one~four weeks. Q: What's the delivery time? A: Typically samples can be shipped in 2-3 working days after payment. There is currently no MOQ, we accept orders of all QTYs. Q: What is the minimum order quantity A: Since we are the manufacture, thus we provide flexibility with the order. Plustek’s IT experts are only a click, call, or email away to provide the support and assistance you need.
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We can support trial testing or remote demo to give you a better overview of our application, and consultation to get you going.
#Plustek scanner not found registration#
Q: Worried about the compatibility of your PC and software? A: If you have any concerns about compatibility or integrability, you can contact us directly. The Plustek is a bit more work, as you have to advance the film manually for each frame, but you get more options such as multi-scan and multi-exposure the registration on the Epsons is not good enough to implement those features. Q: What language and operating system do you provide? A: Our products support various languages, including English, French, Dutch, Italian, Spanish, Simplified Chinese, Traditional Chinese, Polish, Russian, Japanese, Korean, Portuguese, Turkish, and Arabic furthermore, we support Windows, Mac, Linux, Andriod, and iOS operating platforms to get you the optimal productivity across your existing infrastructure. Our solutions are in modularized SDK, which can provide a faster turnaround to get your business up and running quickly and swiftly.
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Q: Do you accept customized solutions? A: Yes, We accepts customization based on customer's requirements. We are confident to customized and tailored to your needs. Plustek is the global one-stop total solution provider. We have the experience, capability, and research and development resources to service and integrate above industry standards professionally in all sorts of imaging solutions, such as document scanners and vehicle surveillance systems. Q: Is OEM or ODM available? A: Yes, we provide both OEM and ODM services. Question? Find the Answer There Q: Is Plustek are a manufacturer? A: Yes, We are the manufacture and have in-house designers and research and development teams.